Extensive experience in workplace restoration has taught us that each organizational conflict is complex. It is shaped by the organization’s history and culture and is fundamentally influenced by the personalities involved. At Workplace Fairness International, we have developed a comprehensive suite of workplace interventions that can be tailored to the client’s needs. Our Organizational Restoration Process typically consists of the following five phases:
.01
Organizing Phase
The Facilitator meets with the organizational leadership team to explore issues, identify participants and schedule the process.
.02
Assessment Phase
The issues are fleshed out and the communication process begins. The Facilitator identifies the appropriate types of interventions to use. The Facilitator interviews all the parties involved in order to diagnose the issues and prescribe a treatment plan.
.03
Assessment Reporting and Recommendation
The Facilitator meets with the organizational leadership to develop a tailor-made treatment plan to address the issues identified. The leadership works with the Facilitator to consider and agree upon this plan and an implementation strategy.
.04
Treatment Phase
This phase may involve a combination of potential interventions (see below). Usually the interventions begin on a one-to-one basis, then progress to small interpersonal interventions and finally culminate in group activities. Throughout the process the Facilitator writes progress reports for the organizational leadership.
.05
Monitoring Phase
The leadership meets with the Facilitator for a defined period to discuss progress and to review results. This may require the introduction of further treatment. Monitoring becomes less frequent as the restoration becomes more complete.
