Extensive experience in the field of workplace restoration has taught us that each organizational conflict is complex – it is born in the history and culture of the organization and is fundamentally influenced by the personalities involved. At the Workplace Fairness Institute we have developed a complete suite of workplace interventions that can be tailored to the needs of the client.

Our Organizational Restoration Process typically consists of the following five phases:


Organizing Phase

The Facilitator meets with the organizational leadership team to explore issues, identify participants and schedule the process.


Assessment Phase

The issues are fleshed out and the communication process begins. The Facilitator identifies the appropriate types of interventions to use. The Facilitator interviews all the parties involved in order to diagnose the issues and prescribe a treatment plan.


Assessment Reporting and Recommendation

The Facilitator meets with the organizational leadership to develop a tailor-made treatment plan to address the issues identified. The leadership works with the Facilitator to consider and agree upon this plan and an implementation strategy.


Treatment Phase

This phase may involve a combination of potential interventions (see below). Usually the interventions begin on a one-to-one basis, then progress to small interpersonal interventions and finally culminate in group activities. Throughout the process the Facilitator writes progress reports for the organizational leadership.


Monitoring Phase

The leadership meets with the Facilitator for a defined period to discuss progress and to review results. This may require the introduction of further treatment. Monitoring becomes less frequent as the restoration becomes more complete.