As someone already familiar with, and conducting these processes, I still received excellent value from the session.  Particularly valuable for the organization is the introduction of a process map and standardization of the language and ethos.

The whole training session was excellent, and so timely. I valued that the training was practical, as well as having good theory to back it up, and that we went through the process from beginning to end, so that I do feel I can use the model myself, if and when there is a need.

Excellent facilitator, knows topic very well.  Very relatable. I really enjoyed Blaine’s depth of knowledge. I appreciated the in-depth discussion about models of mediation. I thought he gave very good feedback and intellectual guidance for the theoretical aspect and during debriefing of  learning activities. He was very present.

Excellent facilitator, who not only provided the theory and tools, but also shared examples to make it realistic for us.

I enjoyed the relatable stories and the freestyle of letting the participants roll where they needed to.  Blaine was patient, competent and comfortable with the group.  Thanks Blaine.

A truly engaging facilitator – very knowledgeable.

Excellent delivery and interaction.  Very knowledgeable. Blaine was excellent. I felt that he was very present, and talked to us like equals.