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Wednesday, April 7, and Thursday, April 8, 2021
12:30 pm – 3:30 pm EDT

With the dawn of the new year, federally regulated workplaces across the country became subject to significant new harassment and violence legislation. While updated workplace policies had to be in place by midnight on January 1, 2021, employers and their union partners now face the difficult task of implementing those policies in a way that complies with the extensive new regulations. This session, led by nationally recognized experts Blaine Donais and Michelle Phaneuf of the Workplace Fairness Institute as well as experienced legal counsel, will provide workplace parties with the guidance they need to prevent and respond to workplace violence and harassment in accordance with their new legal obligations. The session will also address providing support to those adversely affected by violence and/or harassment.

Participants who complete this program will leave prepared to

  • assess the adequacy of their workplace harassment and violence policies and dispute resolution procedures
  • promote a collaborative union–management approach — or, in non-unionized workplaces, a collaborative worker–management approach — to these issues, as required by law
  • appreciate the role of policy and health and safety committees in preventing and responding to workplace harassment and violence
  • ensure appropriate workplace assessments are performed
  • identify competent investigators and appropriate investigative approaches
  • make sure employees receive appropriate anti-harassment and violence training before the legally mandated deadlines
  • promote trauma-informed approaches in their workplaces

In support of efforts to prevent the spread of COVID-19, Lancaster House is hosting this Skills Training session online.


  • Blaine Donais
    Blaine Donais B.A., LL.B., LL.M. (ADR), RPDR, C.Med, Q.Arb.,WFA., PHSA

    Blaine, a labour lawyer and member of the Law Society of Upper Canada since 1995, is an expert in both the practice and theory of assisted labour/management negotiation, mediation-arbitration and facilitation. He has the Chartered Mediator (C.MED.) designation from the ADR Institute of Canada, and is a Registered Practitioner of Dispute Resolution (RPDR) through the Canadian International Institute of Applied Negotiations (CIIAN).Blaine trains Human Resources professionals, Labour leaders and others in Human Rights, Labour and Employment law, Human Resources, Collective Bargaining and Conflict Resolution. He is presently Adjunct Professor of Workplace Dispute Resolution at Atkinson College, York University, Toronto, and Adjunct Professor for the Centre for Industrial Relations and Human Resources at the University of Toronto.

  • Michelle Phaneuf
    Michelle Phaneuf WFI Co-Director Alberta ACC, C.Med, P.Eng.

    Michelle is a practicing mediator who brings 20 years experience to the Workplace Fairness Institute as a professional engineer, energy management consultant, business owner, facilitator and property owner/manager. She has acted as a consultant for many government organizations including the federal government, provincial government, City of Calgary, and other public corporations (Honeywell, Siemens,etc). She has also assisted regional health authorities, school divisions and smaller municipalities across Canada.

    Michelle is currently providing conflict resolution services to government, engineering, technical and other firms through mediation, conflict coaching, group and team facilitation, public consultation and conflict training. She is a member of the Court Roster for the Government of Alberta Civil Claims Mediation Program and a coach with the Mount Royal University Conflict Resolution Program.

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