Toronto GTA

Sarah has over 20 years of experience working in small and family businesses with 10 years in a management position. She is passionate about mental health with training in counselling and crisis response. She believes work and workplaces can be designed with employee wellbeing in mind, not at the expense of profitability. Sarah is a CMHA Psychological Health and Safety Advisor and holds an MBA from the University of Toronto.

Yazan holds an MSc (Mech. Eng.) from King’s College London. He has over 40 years of experience in the oil and gas industry. He has worked in negotiation and settlements, organizational development and business strategy. Yazan has completed certificate training at Osgoode Hall, the ADR Institute of Ontario, and Respect Group, extending his expertise to arbitration, mediation and adjudication.

Mediating and arbitrating full time since 1985, Bruce has specializations in employment, Workplace Restoration, and has a special interest in the effect of culture in these areas. He is a Dispute Resolution Educator at York University in the Advanced Dispute Resolution Program, as well as a teaching team member with the Lawyer as Negotiator program at Osgoode Hall Law School.

Ben is a mediator, arbitrator, and investigator, accredited as a Chartered Mediator and Chartered Arbitrator by ADRIC. He is an investigator in banking and municipal cases, and a coach in York University’s Certificate in Dispute Resolution program. Ben also conducted many hearings and mediations through the Financial Services Commission of Ontario. He holds law and MBA degrees from the University of Toronto.

Mediator focus on: Personal Injury, Employment, Human Rights and Family disputes. Certificate of Achievement Alternative Dispute Resolution 1998, Faculty of Law University of Windsor. Trained in Dispute Resolution York U, 2014. Mediator at A Place for Mediation. Roster Mediator Attorney General Superior Court of Justice Toronto. Qualified Mediator ADRIO & ADRIC. Workplace Fairness Analyst WFI. Certified Psychotherapist CRP. Certified Educator OCT. In process of certification as a PI: focus on workplace investigations.

Tom is a highly motivated professional, with extensive experience in leading people, managing criminal investigations and developing and delivering training programs. He has four decades of law enforcement experience and is now a Qualified Mediator, Workplace Fairness Analyst, and Investigator.

Sharad Kerur is a Harvard-trained mediator, conflict management instructor and workplace fairness analyst. For over 30 years, Sharad held senior positions in the union and association sectors, most recently as head of a major provincial association. He also holds certificates in dispute resolution from York University, a B.Com. (Hons) and a Master of Industrial Relations degrees from Queen’s.

Sharad holds a Q.Med (Qualified Mediator) designation from the ADR Institute of Ontario, a C.C.M (Chartered Community Mediator) from the Ontario Community Mediation Coalition, is a CINERGY® Certified Conflict Management Coach, and is a Certified Workplace Fairness Analyst with WFI.

An associate Mediator & Trainer, Laura specializes in matters of civil justice, specifically those related to employment. She is a member on the Ontario Mandatory Mediation Program Roster, & further acts as a coach for law students at Osgoode Hall & with York University’s Advanced Dispute Resolution Program mediating matters in Small Claims Courts.

Maritza Sanchez is a senior manager with over 20 years experience in the non-profit sector, with expertise in conflict management. Maritza’s Social Work background, coupled with her Mediation, Conflict Coaching, and Workplace Fairness Analyst certification, enables her to implement a comprehensive, thoughtful conflict management assessment process and deliver successful, measurable outcomes.

Michael is a leadership coach, speaker, mediator, facilitator and entrepreneur. His professional career, spanning 30 years, includes the marketing, manufacturing, retail, hospitality, publishing, automotive and public sectors. Michael is the founder of Legendary Coaching Inc, which helps leaders, teams and organizations achieve and enjoy success that matters.

Mediator, Member of the Alternate Dispute Institute of Ontario & Canada. Certified Workplace Analyst WFA, Member of the Workplace Fairness Institute. Don has served as a member of the Military and Police Services. Further Don has been a General Manager, Vice-President and President of several Security and Investigation firms. The above is complimented by several years with both Provincial and Municipal Housing Administration.

Agnes Kaufman, LLM, Ph.D. Ethics, is a Dispute Resolution specialist, Certified Arbitrator and Adjudicator. Her areas of specialization include employment, personal injury, health law, social justice and human rights disputes.  Agnes is a member of the Ontario Mandatory Mediation Program and is a Dispute Resolution Educator at York University.  She also coaches and mentors Osgoode Hall Law students in Small Claims Courts.

As a Certified Social Emotional Intelligence Coach and Certified Workplace Fairness Analyst, Jasmine Do has effectively worked with company leaders to identify areas for preventing workplace harm while yielding increased production. She has over 10 years of experience working with Fortune 500 companies in the fields of human rights, workplace disputes, plus workplace health & safety. Jasmine is also a Qualified Arbitrator offering services in English and Vietnamese.

Ron is a Mediator, Conflict management trainer and Workplace Fairness analyst. He is a member on the Ontario Mandatory Mediation Program roster & serves as a coach/mentor for 2nd and 3rd year law students at Osgoode Hall mediating matters in Toronto small claims court. Ron also serves as a recurring judge for national & international mediation related competitions. He holds a QMed (Qualified Mediator) designation with ADRIO & ADRIC.

Isabel offers international conflict management services in English, French, Spanish and Dutch. She can help you prevent and manage conflict through workplace assessments, investigations and restorations as well as through coaching, training, mediation and arbitration. Isabel has extensive legal experience as a trial lawyer (called to the bar in 2003) and as an arbitrator and mediator (since 2014). She has developed mindfulness, compassion and ethics in Buddhist practice since 2003. Isabel has multicultural ancestry and has worked in 16 countries, primarily on social justice projects.

Paula is currently a Team Leader with extensive experience working in a unionized public sector environment, delivering training programs and resolving workplace conflict disputes.

She currently holds a Bachelors Degree in Human Resources Management and a Certificate in Alternative Dispute Resolution, both from York University; additionally, she also holds a diploma in Business Administration from Humber College.

She is a certified Workplace Fairness Analyst at the Workplace Fairness Institute, and is currently in the process of obtaining her Q.Med designation from ADRIO.

Sonia Thomas is a retired member of the Toronto Police Service, with 33 years of conflict management and leadership skills. Sonia is a graduate of the University of Toronto – Rotman Leadership Program, the York University – Conflict Resolution Program, and is a Certified Workplace Fairness Analyst. Sonia holds a Q.Med. designation and is an active member of ADRIO and ADRIC. Sonia now focuses her work on mediation and workplace fairness and is committed to serving all clients and organizations with equality, dignity and respect.

Breanna holds a Master of Arts from the Norman Paterson School of International Affairs and is in her 2nd year of law school at the University of Alberta. She leads a team with Student Legal Services and sits on the Women’s Legal and Education Fund (LEAF) board. As a previous Governance & Policy Analyst, she is excited about the prospect of incorporating her training as a WFA when she becomes a practicing lawyer, preferably in employment, family or wills and estates.

Sheila has over 12 years of Human Resource – Labour Relations experience in the Health Care and Social Service sectors. Her experiences working with Management & Union Relationships have evolved into a passion focusing on the overall health, wellness & safety of an organization. This includes coaching, facilitating training programs & proactively addressing workplace conflict issues. Sheila is honored to join WFI as a Certified Workplace Fairness Analyst. Her educational background includes an Advanced Labour Relations & Organizational Development certification from Queen’s University IRC. Currently, she is in process of obtaining her Q.Med designation from ADRIO & ADRIC.

Sharon Naipaul (J.D.) is a highly skilled mediator and certified WFA with over a decade of experience working in labour and employment law as a private practitioner, litigator, mediator and workplace investigator. Sharon takes a trauma-informed approach, applies an anti-oppression lens to her work and is highly sensitive to the needs of all stakeholders in all workplace processes. She is completing her Executive Certificate in Conflict Management from Windsor Law School.

Rola has more than 12 years of experience working in the Human Resources and Project Management field with a Global MBA and LLM. Rola is a specialist in Equity, Diversity, and Inclusion. She is passionate about community mediation, and has been serving as a volunteer mediator with many community mediation services in Canada and Syria. She is passionate about Alternative Dispute Resolution teaching as a means to create peaceful communities through improving people’s mutual understanding.

She believes work and workplaces have to be designed with employee well-being in mind to improve team communication, creativity, and performance by instilling the values of patience, collaboration, and active listening skills. Rola is a Qualified Mediator by the ADR Institute of Canada and a Certified Mediator and Trainer by the Centre for Effective Dispute Resolution, UK. Her unique experience as a lawyer, mediator, EDI specialist, human resource manager, and trainer can help workplaces improve their overall efficacy while maintaining a healthy and enjoyable workplace for staff.

MIR, CHRL, WFA

Following a two-decade progressive career in Human Resources and Labour Relations roles in both public and private sectors and in both unionized and non-unionized environments, wherein she advised and strategically partnered with senior and executive management on workplace matters (e.g. investigations, grievances, terminations, recruitment, etc.), and fuelled by a passion for the human side of business, Tova established Sage HR Consulting Inc. in 2017 to provide comprehensive services to businesses that may not have sufficient resources or experience to handle, or be proactive about, day-to-day or strategic human resources issues.

In 2021, Tova recognized a growing demand for trustworthy, professional independent workplace investigations. Consequently, BD Investigations, a division of Sage HR Consulting Inc., was born.

During her time in corporate roles as well as with her consulting firm, Tova has investigated claims of sexual harassment, workplace bullying, racism/anti-black racism, theft, improper conduct, and more, including those which could have resulted in significant litigation and/or reputational risk. This experience is bolstered by her status as a licensed workplace investigator. Today, Tova takes great pride in conducting workplace investigations, assessments, and restoration programs that are thorough, impartial, trauma-informed, and, above all else, put people first.

Helen is the founder of the Lightstone Academy for Conflict Resolution, and is a mediator, trainer, paralegal, and college professor. Helen is a Chartered Mediator and a Qualified Arbitrator. In 2017, she earned her LL.M. in Dispute Resolution from Osgoode. She has been dubbed “the Mediation Lady” by her students, a name she thoroughly enjoys. The academy has 3 accredited courses by the ADR Institute of Ontario.

Kim is a Chartered Mediator, facilitator, and certified workplace fairness analyst. Kim is an experienced Adjudicator, has performed work as an Ombuds investigator, and assisted organizations with workplace disputes. Kim has a BA in psychology from York University, a post-graduate certificate in Advanced Dispute Resolution from York University, and an LLM in Dispute Resolution from Osgoode Hall Law School.