This 120 page perfect bound book is the culmination of approximately five years of clinical research into private forms of conflict management in Canadian workplaces. It is the first of its kind to take the theory of workplace conflict management beyond “dispute resolution” into the depths of conflict theory, to explore conflict management options at play in workplaces.
The WFI WHITE PAPER describes public and private forms of conflict management in union and non-union workplaces in Canada.
Academics and practitioners researching workplace governance, organizational behavior, labour and employment law, human resources and union-management relations will find this work to be of great value in describing how conflict is managed in Canadian workplaces and
