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The Art and Science of
Workplace Mediation

Description

This new book provides a much needed resource on how to integrate mediation into the workplace, for non-unionized and unionized settings. It will discuss the different uses of mediation in the workplace rather than just the very narrow approach of "grievance mediation". The book discusses the specific aspects of mediation in the labour context, the employment (wrongful dismissal) context, and in the context of resolving general workplace issues. "Workplace Mediation" provides legal practitioners, as well as managers, HR departments, and union representatives with tools and theory to analyze how to best approach mediation, including how to design mediation systems that are fair, efficient, and cost-effective. Anyone with an interest in resolving workplace disputes will benefit from this book.

Table of Contents

Chapter 1 The Cost of Workplace Conflict and the Value of Mediation Alternatives
Chapter 2 Mediation’s Role in a Healthy Workplace
Chapter 3 The Mediation Process Defined
Chapter 4 Mediation Approaches
Chapter 5 Workplace Mediation Ethics and Competencies
Chapter 6 Designing and Implementing Grievance Mediation Processes
Chapter 7 Workplace Fairness Model for Workplace Mediation
Chapter 8 Integrating Mediation into Collective Bargaining and Union-Management Relationships
Chapter 9 Workplace/Organizational Restorations

 

How to Order

The Art and Science of Workplace Mediation is published through the Carswell Store. A copy of the book can be ordered by clicking the link below:

Order Here >>

   
           
           
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