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WFI WHITE PAPER

WFI WHITE PAPER Concerning Workplace Conflict Management in Canada, 2010

by Blaine Donais

Available in print.

This 120 page perfect bound book is the culmination of approximately five years of clinical research into private forms of conflict management in Canadian workplaces.  It is the first of its kind to take the theory of workplace conflict management beyond “dispute resolution” into the depths of conflict theory, to explore conflict management options at play in workplaces.
The WFI WHITE PAPER describes public and private forms of conflict management in union and non-union workplaces in Canada by:

  • Introducing the Canadian system of labour and employment relations;
  • Setting out a list of conflict management options that are used in many Canadian workplaces to fill the gap between public and private forms of conflict management;
  • Using an evaluative model to describe the effectiveness of various conflict management systems;
  • Sharing the results of a quantitative analysis of workplace conflict management systems in Canada; and,
  • Recommending conflict management options that work well in Canada and other countries.

The WFI WHITE PAPER further analyzes the differences between:

  • Union and non-union work environments;
  • Workplace with and without Ombuds functions;
  • Old and new economy workplaces; and
  • Predominantly female and male gendered workplaces.

Academics and practitioners researching workplace governance, organizational behavior, labour and employment law, human resources and union-management relations will find this work to be of great value in describing how conflict is managed in Canadian workplaces and how it could be better managed in workplaces across the world.

To order a copy of the WFI WHITE PAPER Concerning Workplace Conflict Management in Canada, contact the Workplace Fairness Institute at:

wfipress[at]workplacefairness.ca.

Order Here >>

 
           
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