November 18 – 20 and 23 – 35, 2020
8:30 AM – 3:00 PM, Mountain Time (GMT)
Online, 6 Live Webinars

Get out in front.

  • FAIRNESS FORMULA: The Process is the message. Our roster of tools will guide you through the process of workplace improvement.
  • Major Canadian Federal governmental agencies are embracing our tools, including the Department of National Defence (DND) and the Canada Revenue Agency (CRA).

There is an increased demand from employers for restorative and proactive measures for managing conflict in the workplace. Look no further than the legislation for federal jurisdiction employees, Bill C65, and recent changes in the Alberta Occupational Health and Safety Act.

The FAIRNESS FORMULA combines an 18 hour workplace restoration offering with a 12 hour health and fairness assessment process. Enroll and better equip yourself to practice workplace conflict management in all its varieties.

Top 5 Reasons to Attend

1. Transform troubled workplaces with this practical formula

2. Understand how workplace culture and conflict works

3. Address new workplace health and safety laws

4. Improve workplace health

5. Guide your workforce to success with our innovative tool kit


3-Day Workplace Assessments only

ADRIA Members: $1,250
Non-Members: $1,375

3-Day Workplace Restoration only

ADRIA Members: $1,250
Non-Members: $1,375

6-Day Full Program

ADRIA Members: $2,200
Non-Members: $2,400

There is an additional $200 + GST one time certification fee for those seeking to become registered as “Workplace Fairness Analysts” with the Workplace Fairness Institute.


Phase 1

Understanding Workplace Health and Fairness Assessments – WFA Certification, Part 1

Here we move to a structural analysis of workplaces with a focus on systems analysis and design. This is the beginning of the WFA certification process. We look at conflict and how it arises. We consider attribution theory and conflict transformation theory as a way of explaining how conflict manifests itself in the workplace. We also consider the role of fairness in conflict and workplace health. This will be an exercise and group discussion day. Participants will fill out forms related to their subject workplaces and share their insights throughout the day.

Phase 2

Achieving Workplace Fairness and Psychological Health & Safety – WFA Certification, Part 2

This day will be focused on evaluative models for understanding workplace structure. We will introduce the Psychological Health and Safety Standard and explore its potential use as an evaluative model for workplace health. We will also introduce WFI’s Testing Instrument for Fairness Systems and its use to help evaluate the strength of conflict management systems. In the afternoon we will explore methodologies for gaining organizational buy-in to the use of these tools. We will consider power relationships in each subject organization and strategize on how best to achieve commitment to change.

Phase 3

Elements of Workplace Restoration, Part 1

Here we will explore different approaches to workplace restoration and discuss the theories which form the foundation of workplace restoration. We will explore different mediation approaches that are applied to workplace restoration. We will use an experiential training methodology to enhance learning based upon real life examples

Phase 4

Process of Workplace Restoration, Part 2

Here we will lay out a model for restoring workplaces to a state of equilibrium. This will be focused on understanding trauma and its impact on workplace participants. We will take attendees through a number of scenarios that will help them understand the model and how it can be used to restore workplace health.

Phase 5

Workplace Restoration in Action, Part 3

Participants will be given a very elaborate roleplay to review in advance of the seminar. This day will be focused on running a workplace restoration throughout this roleplay. Students will take turns throughout the roleplay to act as facilitator and to discuss strategic moves at various junctures.


Nancy Love


Dr. Nancy Love, PhD is an international leader and has served as an educator, a coach, a mediator, a facilitator, an intervenor, an advisor, an author and a professional speaker. Her area of focus is leadership and conflict management in the space between people, and workplace relationships. She has been working to resolve and mitigate conflict in the workplace since 2002 when she founded the eminent PULSE Institute and most recently served as an Advisor to the Centre for Values and Ethics at the Parks Canada Agency.

Michelle Phaneuf

Michelle provides knowledge and experience that help today’s companies manage transformational improvement in working relationships and foster a psychologically healthy environment with engaged and productive employees. By leveraging strong facilitation and coaching skills, and a mediator’s toolbox of strategies and processes, Michelle can support organizations to plan and execute programs of workplace fairness.

  • "The event was well organized and both facilitators were excellent. The atmosphere was lively and engaging. Both speakers were incredibly knowledgeable and did extremely well educating the participants while encouraging participation and interaction throughout… I have attended workshops where I left feeling exhausted because I was not made to feel entirely comfortable, but this was not the case with Blaine and Michelle. I would attend any of their future offerings in a heartbeat!"

  • "Attending the Workplace Fairness Certification workshop was time and money well spent. The instructor(s) are outstanding. Quality resource materials were provided and there was very interesting discussion generated amongst the participants. A professionally framed certificate is presented at the end of the workshop."

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