Our next, 10 session, online session will be weekdays from Sept 20 – Oct 1

Get out in front.

  • FAIRNESS FORMULA: The Process is the message. Our roster of tools will guide you through the process of workplace improvement.
  • Major Canadian Federal governmental agencies are embracing our tools, including the Department of National Defence (DND) and the Canada Revenue Agency (CRA).

There is an increased demand from employers for restorative and proactive measures for managing conflict in the workplace. Look no further than the legislation for federal jurisdiction employees, Bill C65, and recent changes in the Alberta Occupational Health and Safety Act.

The FAIRNESS FORMULA combines an 18 hour workplace restoration offering with a 12 hour health and fairness assessment process. Enroll and better equip yourself to practice workplace conflict management in all its varieties.

Top 5 Reasons to Attend

1. Transform troubled workplaces with this practical formula

2. Understand how workplace culture and conflict works

3. Address new workplace health and safety laws

4. Improve workplace health

5. Guide your workforce to success with our innovative tool kit

Fairness Formula Part 1: Workplace Health Assessments

4 webinars with Blaine Donais and Michelle Phaneuf
Sponsored by ADRIO. To register: events@adr-ontario.ca
Fee: $1,100 plus HST
ADRIO member discount: $990 + HST

Fairness Formula Part 2: Workplace Restoration

6 webinars with Blaine Donais and Michelle Phaneuf
Sponsored by ADRIO. To register: events@adr-ontario.ca
Fee: $1,650 plus HST
ADRIO member discount: $1,480 + HST

Fairness Formula Part 1+2: Health Assessments and Restoration

10 webinars with Blaine Donais and Michelle Phaneuf
Sponsored by ADRIO. To register: events@adr-ontario.ca
Fee: $2,400 plus HST
ADRIO member discount: $2,200 + HST


Days 1 + 2

Understanding Workplace Health and Fairness Assessments – WFA Certification

Here we move to a structural analysis of workplaces with a focus on systems analysis and design. This is the beginning of the WFA certification process. We look at conflict and how it arises. We consider attribution theory and conflict transformation theory as a way of explaining how conflict manifests itself in the workplace. We also consider the role of fairness in conflict and workplace health. This will be an exercise and group discussion day. Participants will fill out forms related to their subject workplaces and share their insights throughout the day.

Days 3 + 4

Achieving Workplace Fairness and Psychological Health & Safety – WFA Certification

This day will be focused on evaluative models for understanding workplace structure. We will introduce the Psychological Health and Safety Standard and explore its potential use as an evaluative model for workplace health. We will also introduce WFI’s Testing Instrument for Fairness Systems and its use to help evaluate the strength of conflict management systems. In the afternoon we will explore methodologies for gaining organizational buy-in to the use of these tools. We will consider power relationships in each subject organization and strategize on how best to achieve commitment to change.

Days 5 + 6

Elements of Workplace Restoration

Here we will explore different approaches to workplace restoration and discuss the theories which form the foundation of workplace restoration. We will explore different mediation approaches that are applied to workplace restoration. We will use an experiential training methodology to enhance learning based upon real life examples

Days 7 + 8

Process of Workplace Restoration

Here we will lay out a model for restoring workplaces to a state of equilibrium. This will be focused on understanding trauma and its impact on workplace participants. We will take attendees through a number of scenarios that will help them understand the model and how it can be used to restore workplace health.

Days 9 + 10

Workplace Restoration in Action

Participants will be given a very elaborate roleplay to review in advance of the seminar. This day will be focused on running a workplace restoration throughout this roleplay. Students will take turns throughout the roleplay to act as facilitator and to discuss strategic moves at various junctures.


  • Blaine Donais
    Blaine Donais B.A., LL.B., LL.M. (ADR), RPDR, C.Med, Q.Arb.,WFA., PHSA

    Blaine, a labour lawyer and member of the Law Society of Upper Canada since 1995, is an expert in both the practice and theory of assisted labour/management negotiation, mediation-arbitration and facilitation. He has the Chartered Mediator (C.MED.) designation from the ADR Institute of Canada, and is a Registered Practitioner of Dispute Resolution (RPDR) through the Canadian International Institute of Applied Negotiations (CIIAN).Blaine trains Human Resources professionals, Labour leaders and others in Human Rights, Labour and Employment law, Human Resources, Collective Bargaining and Conflict Resolution. He is presently Adjunct Professor of Workplace Dispute Resolution at Atkinson College, York University, Toronto, and Adjunct Professor for the Centre for Industrial Relations and Human Resources at the University of Toronto.


  • Michelle Phaneuf
    Michelle Phaneuf WFI Co-Director Alberta ACC, C.Med, P.Eng.

    Michelle is a practicing mediator who brings 20 years experience to the Workplace Fairness Institute as a professional engineer, energy management consultant, business owner, facilitator and property owner/manager. She has acted as a consultant for many government organizations including the federal government, provincial government, City of Calgary, and other public corporations (Honeywell, Siemens,etc). She has also assisted regional health authorities, school divisions and smaller municipalities across Canada.

    Michelle is currently providing conflict resolution services to government, engineering, technical and other firms through mediation, conflict coaching, group and team facilitation, public consultation and conflict training. She is a member of the Court Roster for the Government of Alberta Civil Claims Mediation Program and a coach with the Mount Royal University Conflict Resolution Program.

  • "The event was well organized and both facilitators were excellent. The atmosphere was lively and engaging. Both speakers were incredibly knowledgeable and did extremely well educating the participants while encouraging participation and interaction throughout… I have attended workshops where I left feeling exhausted because I was not made to feel entirely comfortable, but this was not the case with Blaine and Michelle. I would attend any of their future offerings in a heartbeat!"

  • "Attending the Workplace Fairness Certification workshop was time and money well spent. The instructor(s) are outstanding. Quality resource materials were provided and there was very interesting discussion generated amongst the participants. A professionally framed certificate is presented at the end of the workshop."

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