Workplace Restoration and Health & Fairness Assessment Training

Given recent changes in the Alberta Occupational Health and Safety Act and legislation for federal jurisdiction employees, there is an increased demand from employers for restorative and proactive measures for managing conflict in the workplace.

With Blaine Donais, B.A., LL.B, LL.M., RPDR C.MED, Q.ARB, PHSA this program combines a three day workplace restoration offering with a two day health and fairness assessment process. Enroll and better equip yourself to practice workplace conflict management in all its varieties.




“The event was well organized and both facilitators were excellent. The atmosphere was lively and engaging. Both speakers were incredibly knowledgeable and did extremely well educating
the participants while encouraging participation and interaction throughout… I have attended workshops where I left feeling exhausted because I was not made to feel entirely comfortable, but this was not the case with Blaine and Michelle. I would attend any of their future offerings in a heartbeat!”

Top 5 Reasons to Attend

  1. Transform troubled workplaces with this practical formula

  2. Understand how workplace culture and conflict works

  3. Address new workplace health and safety laws

  4. Improve workplace health

  5. Guide your workforce to success with our innovative tool kit

    “Attending the Workplace Fairness Certification workshop was time and money well spent. The instructor(s) are outstanding. Quality resource materials were provided and there was very interesting discussion generated amongst the participants. A professionally framed certificate is presented at the end of the workshop.”

May 7-9 & May 11-12, 2020 9:00 AM – 4:00 PM Edmonton, Alberta


Choose to take the first three days as a Mediation Certificate (approved by ADRIC for 24 hours of Advanced Mediation Training), the last two days as WFA Certification, or choose both for the entire workshop.

Day 1 The Elements of Workplace Restoration

Here we will explore different approaches to workplace restoration and discuss the theories which form the foundation of workplace restoration. We will explore different mediation approaches that are applied to workplace restoration. We will use an experiential training methodology to enhance learning based upon real life examples

Day 2 The Process of Workplace Restoration

Here we will lay out a model for restoring workplaces to a state of equilibrium. This will be focused on understanding trauma and its impact on workplace participants. We will take attendees through a number of scenarios that will help them understand the model and how it can be used to restore workplace health.

Day 3 Workplace Restoration in Action

Participants will be given a very elaborate roleplay to review in advance of the seminar. This day will be focused on running a workplace restoration throughout this roleplay. Students will take turns throughout the roleplay to act as facilitator and to discuss strategic moves at various junctures.

Day 4 Understanding Workplace Health – WFA Certification Part 1

Here we move to a structural analysis of workplaces with a focus on systems analysis and design. This is the beginning of the WFA certification process. We look at conflict and how it arises. We consider attribution theory and conflict transformation theory as a way of explaining how conflict manifests itself in the workplace. We also consider the role of fairness in conflict and workplace health. This will be an exercise and group discussion day. Participants will fill out forms related to their subject workplaces and share their insights throughout the day.

Day 5 Achieving Workplace Fairness and Psychological Health & Safety – WFA Certification Part 2

This day will be focused on evaluative models for understanding workplace structure. We will introduce the Psychological Health and Safety Standard and explore its potential use as an evaluative model for workplace health. We will also introduce WFI’s Testing Instrument for Fairness Systems and its use to help evaluate the strength of conflict management systems. In the afternoon we will explore methodologies for gaining organizational buy-in to the use of these tools. We will consider power relationships in each subject organization and strategize on how best to achieve commitment to change.


Blaine Donaispage2image1824000

Our Unions Work! Founder is an internationally recognized expert in the field of Labour Relations and Alternative Dispute Resolution. He is a labour lawyer, mediator, investigator, facilitator and systems designer. He holds both a Bachelors and a Masters Degree in Law and is a Chartered Mediator. Blaine has worked as union staff for 20 years and has been a member and leader in unions for 35 years.

Michelle Phaneuf


Michelle provides knowledge and experience that help today’s companies manage transformational improvement
in working relationships and foster a psychologically healthy environment with engaged and productive employees.
By leveraging strong facilitation and coaching skills, and a mediator’s toolbox of strategies and processes, Michelle can support organizations to plan and execute programs of workplace fairness.



3-Day Workplace Restoration

ADRIA Members: $1550 Non-Members: $1650

2-Day Workplace Fairness Analyst Certification

ADRIA Members: $1050 Non-Members: $1125

5-Day Full Program

ADRIA Members: $2500 Non-Members: $2775

There is an additional $200+GST one time certification fee for those seeking to become registered as “Workplace Fairness Analysts” with the Workplace Fairness Institute.




Respect Group in conjunction with the Workplace Fairness Institute are proud to offer specialized training sessions aimed at Keeping Respect Alive. These seminars will enhance the foundational knowledge contained in the Respect Certification online training video. We use Respect Certification as a way of adding a common language and understanding to the dialogue of Respectful Workplaces.

After having attained Respect Certification, employees will then participate in a seminar that is designed to open up dialogue about how they see Respect in the Workplace and how best to support each other in maintaining respect in their working lives.

As a part of principle of client-centered process design, we will work with you to tailor our seminar offerings to your specific needs. We will sit down with your leadership to discuss the specific challenges and opportunities posed by your workplace culture. From here we will develop either a 3 hour or 6 hour training session.

Beginning the Respectful Workplace Dialogue – 3 Hour (half day) Training Session

We firmly believe that the best training that can be provided in Respectful Workplaces will come from the participants themselves: their experiences, their discussions and positive support of each other. Our expert facilitators will guide the dialogue toward an understanding of what Respect means and how Respect is accomplished. Our agenda consists entirely of group exercises and reporting the main seminar. This maximizes participant involvement in the training itself making it entirely interactive.

Some of our past exercises have included:

• The One-Thing Exercise: where we have participants name one thing they can personally do to enhance respect in the workplace and one thing they need from others to make them feel respected. This helps to personalize our understanding of the impact of lack of respect in the workplace and requires participants to take personal responsibility for their part in the enhancement of the culture of respect.

• The Corn Exercise: where we ask participants to get in groups and tell us what they think Corn is: a fruit, vegetable, grass or grain. They work in groups to put their arguments together and present to the rest of the participants. This is designed to show how groups and cliques form in the workplace and how negative attributions arise. This has been very successful in explaining how Attribution Theory and Conflict Transformation Theory work.

We have numerous other exercises that are used to help facilitate dialogue about respect in the workplace.

Building the Respectful Workplace Charter – 6 Hour (full day) Training Session

The best way to enhance respect in the workplace is to allow workplace participants to come to a consensus about how they are going to treat each other. We call this consensus a Respectful Workplace Charter. This is a Charter that will be developed by workplace participants and signed by them as their commitment to Respect in the Workplace.
The Charter will answer a number of questions like:

• What does Respect look like to us?

• How do we support each other in encouraging respectful behaviour?

• What do we do when we witness disrespectful behaviour?

• How do we support someone whom we believe is a victim of disrespectful behaviour?

• How do we have a supportive conversation with someone who we feel is being disrespectful?

There are numerous other questions that could be asked in this regard. The facilitators will work with the leadership to help tailor the questions to their specific workplace culture. For the last hour of the day, we will create the charter on a document that will be reviewed and signed by each participant. This document will form a part of their commitment to a Respectful Workplace.



Perhaps the most challenging job of a manager is managing unionized employees.  This certificate program is directed at the unique challenges faced by managers when attempting to engage, inspire and motivate unionized employees.  We also explore challenges related to:

  • Change Management in unionized workplaces
  • Understanding unions and their role in the workplace
  • Adopting and Implementing the Psychological Health and Safety Standard
  • Dealing with Difficult People (who happened to be unionized)
  • Performance management in a unionized environment
  • Understanding Collective Agreements and the Collective Bargaining Process
  • Building solid relationships with local union leadership
  • Understanding and managing where there are mental health challenges

We offer a series of two day seminars that are designed to explore these and other issues related to good management practices.  The seminars use an Experiential Training methodology where we work from the real-life experiences and challenges of the seminar participants.

Participants should emerge from these seminars feeling empowered to take on the many challenges that managers face in their working lives.  We have arranged these seminars under the titles below:

Seminar #1 – Aligning Your Management Style with Your Union’s Fundamental Purpose

Seminar #2 – Being Proactive in the Way You Manage Staff

Seminar #3 – Managing Difficult Issues

Seminar #4 – Mediation and Conflict Management Skills for Managers

Seminar #5 – Restoring Workplaces After Conflict or Crisis

Seminar #6 – Building Solid Relationships with Unions

Seminar #7 – Performing a Workplace Health and Fairness Assessment in Your Department

Seminar #8 – Achieving and Maintaining a Respectful Workplace

These seminars are offered in-house for organizations that wish to ensure that their managers are well equipped for the challenges ahead of them. They are offered as both stand-alone and as a part of the certificate program.

For more details see our Managing Unionized Employees Certificate Program in the Service section of our site… click the link below:

Close Menu