1. WORKPLACE FAIRNESS ANALYST CERTIFICATION SEMINAR
2 day Seminar, TBA
Please contact us if you are interested.
The Workplace Fairness Institute is holding a two day training session for qualified professionals to become Workplace Fairness Analysts. course outline >>
PLACE: ADRIO, 234 Eglinton Ave East, Ste 405, Toronto, Ontario.
TIME: 9 a.m. arrival, 9:30 a.m. start to 4:30 pm EST.
COST: $600 + $128 + taxes per person [$128 is the one-time cost of books: Workplaces That Work ($98) and WFI White Paper ($30)]. Shipping is additional.
NOTE: To become a certified Workplace Fairness Analyst (WFA), there is additional fee of $200+ tax.
CONTACT 416-720-1229 or
2.CONFLICT MANAGEMENT IN THE WORKPLACE
WFI in conjunction with York University, DCE .
This course has HRPA credits.
GROUP RATES, CUSTOM TRAINING, IN-HOUSE CLASSES
This course explores workplace culture and the broad range of workplace conflicts. Students will refine their mediation skills and learn basic components of workplace laws and regulation. Students will analyze the different models of dispute resolution and practice using various models and innovative methods to solve different kinds of problems.
course description >>
This course fulfils the DCE elective requirement forYork University's Certificate in Dispute Resolution. Taken independently, students will receive a Certificate of Completion in Workplace Conflict Management from York University. In conjunction with the Workplace Fairness Institute (WFI), this course will pre-qualify students to take the WFI certification seminar to become a Workplace Fairness Analyst. Students who enroll in the WFA Certification training will receive a $100 discount on the cost of the course (including materials). To learn more about our Special Group Rates, Customized Training, In-house Classes, please contact us at 416-736-5616.
CERTIFICATE: Students receive a certificate from York University..
PLACE: Atkinson Bldg, 4700 Keele St. East, York University. Groups may negotiate in-house classes.
TIME: 9 - 5 pm.
COST: $1390.00 + taxes. For group rates: 416-736-5616.
NOTE: To become a certified Workplace Fairness Analyst (WFA), there is an additional two-day class, discounted.
CONTACT: email@example.com or 1-855-900-YORK
3. INTRO TO WORKPLACE CONFLICT MANAGEMENT SEMINAR
2 day Seminar
TBA, Toronto, Canada.
Please contact us if you are interested.
See course outline >>
PLACE: ADRIO, 234 Eglinton Ave East, Ste 405, Toronto, Ontario.
TIME and DATE: TBA. Please email us for details.
COST: $600 + taxes per person plus materials.
CONTACT 416-720-1229 or
WFI Alberta Co-Directors: Marjorie Munroe and Michelle Phaneuf.
Join us for our next luncheon.
Place: Ranchman's Club, 710 13th Avenue SW, Calgary, Alberta.
Time: 11:30 - 1 pm.
Cost: $35 fixed buffet. Pls pay by credit card when there.
RSVP Required: firstname.lastname@example.org
Dress Code: Ranchman's Club requires "business casual", ie. not jeans.
YOU HAVE COMPLETED THE INVESTIGATION. NOW WHAT? : Friday 21 June 2014.
Speaker: Marjorie Munroe and Michelle Phaneuf. Following a significant negative event in a workplace it becomes crucial to redefine a plan for the future which integrates and restores. As we are aware, similar to the damage following a flood, a serious event in the workplace can leave emotional scars..
INCITO CONSULTING : Friday 23 May 2014.
Speaker: Jenn Lofgren.
CANADIAN INDUSTRIAL RELATIONS ASSOCIATION : Friday 25 April 2014.
Speaker: Kelly Williams-Whitt
WORKPLACE CULTURE : Friday 21 March 2014.
Speaker: Tracy Harris, Director of Business Transformation at ATB Financial, shares experiences regarding the recent implementation of Workplace 2.0. and WORKshifting.
SOCIAL NEUROSCIENCE and THE SCARF MODEL : Friday 14 March 2014.
Speaker: Erika Deines, Professional Mediation Consultant with VivaCitas Enterprises. Erika is focusing on utilizing the latest neuroscience research for successful conflict outcomes. She has an impressive range of experience with an International Certificate in Professional Coaching and as an Associate Faculty member with Royal Roads University, an Instructor for CVJM (YMCA) University in Kassel, Germany and is the Executive Director at the ADR Institute of Alberta.
ANNUAL MEDIATION BREAKFAST : 4 February 2014.
Speakers: Michelle Phaneuf and Marjorie Munroe: Another chance to witness a simulated mediation between a manager and an employee discussing a mental health issue.
ABILITIES CASE MANAGEMENT : Friday 17 January 2014.
Speaker: Joanne McCusker, Supervisor, Occupational Health for Calfrac Well Services, leads a discussion on Abilities Case Management ( Disability Management) and the 'stages' of the case management process.
OMBUDSMAN'S ROLE REDEFINED: 15 November 2013.
Speakers: Deborah Sword, formerly of the Parks Canada office, and Josie Stiles in a new ombudsman role at Baker Hughes, will join us to explore how the ombudsman role can help an organization enhance working relationships, retain and engage employees and sustain workplace respect.
November is Workplace Fairness Ombuds-month. We are celebrating the ombudsman and exploring how this function can enhance workplace fairness for companies large and small.
IMPROVING BUSINESS RELATIONSHIPS : Friday 18 October 2013.
Speaker: Mel Blitzer, author, educator and coach, offers interesting insights into how you can earn yourself a hearing and building internal and external business partnerships.
FAIRNESS FOR WOMEN ON THE RIGS : Friday 13 September 2013.
Speaker: Laura Koronko,
the Diversity Coordinator at Savanna Energy discusses changes to the oil industry through the hiring of women, and shares their successes, and the challenges they have faced.
INFLUENCE YOUR STAKEHOLDERS: Friday 21 June 2013.
Speaker: Mel Blitzer, author, educator, coach, and organization performance adviser with extensive international experience, on enhancing influence with your internal and your external stakeholders.
STRATEGIC PLANNING AND SOAR : Friday 24 May 2013.
Speaker: Gervais Goodman and Janice McDougall, HR consulting firm of Goodman, McDougall and Associates in energy, manufacturing, retail, tourism, transportation and other sectors.
WORKPLACE FAIRNESS IMMIGRANT EXPERIENCES PANEL: Friday 19 April 2013.
Panelists: Lana Voloshina from Immigrant Services Calgary, Pervin Irani from Calgary Catholic Immigration Society, and consultant Eilish Hiebert who designs and delivers programs in the area of cross-cultural relations to diverse groups.
WORKPLACE FAIRNESS AND THE UNION ENVIRONMENT
: Friday 23 March 2013.
Speaker: Al Brown, Labour Relations Officer with SAIT Academic Faculty Association.
CAN ORGANIZATIONS MOVE FROM DEBATE TO DIALOGUE? : Friday 22 Feb 2013.
Speaker: Michelle Phaneuf, Professional Engineer and Chartered Mediator who focuses on supporting organizations to create a culture of collaboration. She is Alberta Co-Director of WFI and principle of REA.
MEDIATION AND MENTAL HEALTH IN THE WORKPLACE, Demonstration: Tues 29 Jan 2013.
Speakers: Marjorie Munroe and Michelle Phaneuf. This is your chance to be a voyeur in a workplace mediation and gain some understanding about how it might be used in the workplace to address interpersonal and mental health issues.
APPRECIATIVE INQUIRY FOR YOUR ORGANIZATION: Friday 18 January 2013.
Speaker: Dr. Nancy Love, PULSE Institute, in conversation about enhancing Workplace Fairness through Appreciative Inquiry (AI). Appreciative Inquiry is a collaborative, strength-based approach to both personal and organizational development that is proving to be highly effective in thousands of organizations and communities in hundreds of countries around the world.
NEGOTIATING FOR SUCCESS: Friday 19 Oct 2012.
Speaker: David B. Savage, BA (Econ), P. Land, ACC, President of Savage Management Ltd. is a path maker, professional speaker, coach, negotiator and writer. He is a leader in negotiation development, stakeholder engagement and appropriate dispute resolution. His Negotiation Mastery Circle is on the leading edge of transforming how we are in negotiation and the results we can create. See www.savagemanage.com for more info.
EMOTIONAL INTELLIGENCE : Friday 28 Sept 2012.
Speaker: David Cory is a leadership performance consultant specializing in individual and organizational performance improvement. In addition to a Master of Arts Degree in Adult Education, David is certified as a trainer/facilitator with several leading corporate training companies such as Achieve Global and Development Dimensions International. He is a Certified Trainer in the area of Emotional Intelligence with MHS Inc. and is considered to be an international expert on the integration of emotional intelligence and leadership development.
RECRUITING FOR ABILITIES WITHIN ABILITIES: Tues 21 August 2011.
Speaker: Nicole Bourgeois is an employment and retention specialist at Champions Career Centre in Calgary. Champions Career Centre is a team of inclusion specialists devoted to achieving employment success through workshops, skills development, employer connections and 1:1 support.
THE SCIENCE OF WORKPLACE FAIRNESS: Sept 2011.
Speaker: Blaine Donais, the founder of the Workplace Fairness Institute in Toronto.
SPEAKING ENGAGEMENTS, Selected
STRATEGIC GRIEVANCE HANDLING, QUEEN'S U, IRC IN TORONTO, 30 April-3 MAY 2013.
Facilitators: Elaine Newman (Lead Facilitator), Blaine Donais, Beth Symes, Dawn Ricker, Frances Gallop. seminar pamphlet >>
PEOPLE FOR PEOPLE 2011 CONFERENCE , EDMONTON, 12-16 SEPTEMBER 2011.
Guest Speakers: Blaine Donais, Kenneth Cloke, Joan Goldsmith, Paul White, Raj Dhasi, Sonja Haggerman, Neil Sargent, Bob Acton, Terry Harris, Cinnie Noble, Gordon White, Alan Edwards, Jennifer Haslett, Tania Fierro, Gary Harper, Vik Maraj, Sharon Wilson, Rick Moss and Bernie Mayer.
conference pamphlet >>
THE MADISON MOMENT: NORTH AMERICAN PUBLIC SECTOR COLLECTIVE BARGAINING
In 2010/201, there have been over 700 attacks in the United States upon public sector collective bargaining. This alarming trend is also finding root in Canada with the elimination of collective bargaining rights for transit workers, the legislation back to work of Crown prosecutors, and government attacks to impose wage restraints upon the public sector. This free symposium explores this issue through a distinquished panel of speakers.
Ted Rogers School of Management, Ryerson University, Toronto, ON, Canada, 23 June 2011.
Speakers: Elaine Bernard, Exec Dir, Labor and WorkLife, Harvard Law School,
Robert Hebdon, Faculty of Management, McGill University,
Elizabeth Shilton, Labour Lawyer and Author,
Sam Gindin, Packer Chair in Social Justice, York University.
Sponsors: WFI, U of T CIRHR, Ryerson U CLMR, CUPE 3902, Society of Energy Prof. symposium pamphlet >>
ENGAGING EMPLOYEES IN A UNIONIIZED WORKPLACE, LABOUR RELATIONS CONFERENCE
Health Association Nova Scotia, Halifax, Nova Scotia, Canada, 1 June 2011.
Key Note Speaker: Blaine Donais. conference pamphlet >>
CONFLICT MANAGEMENT IN WORKPLACES AND BUSINESS ENVIRONMENTS
Mediation and ADR Post Graduate Certificate Programme, Durham College, Oshawa, 6 April 2011.
Presenting: Blaine Donais. Instructor: Bernd Weller for School of Justice and Emergency Services.
TALK ON ENGAGING UNIONIZED EMPLOYEES
Centre for Industrial Relations, Room 205, 121 St. George St, U of Toronto , Toronto, 21 March, 2011.
Presenting: Blaine Donais. RSVP to Andrea Snider: email@example.com. flyer >>
VIOLENCE AND HARASSMENT IN THE WORKPLACE: New Approaches to Prevention and Correction
Lancaster House, Toronto, Ontario, Canada, 10 December, 2010.
Presenting: Blaine Donais, Kristin Eliot and Jeremy Warning.
“The Importance of Fairness in Workplace Conflict Management ”
Association for Conflict Resolution 10th Annual Conference, Chicago, IL., USA, Sept 3, 2010.
Speaker: Blaine Donais
“Engaging Unionized Employees in Workplace Conflict Management ”
Association for Conflict Resolution 10th Annual Conference, Chicago, IL., USA, Sept 4, 2010.
Speaker: Blaine Donais
“Mediation and Arbitration Agreements: Avoiding the Pitfalls for Smooth Sailing ”
ADR Institute of Ontario at Ontario Bar Association, Toronto, ON, 1 June 2010.
Moderator: Kathryn Munn. Speakers: Blaine Donais, Barry Leon, Kathleen Kelly.
“Workplace Violence and Harassment Workshop: Exercising your rights, meeting your obligations under Ontario's new Bill 168
Lancaster House, Toronto, Ontario, 2 June 2010
Speakers: Blaine Donais, Elaine Newman, Sarah Atkinson and Jeremy Warning.
“Workplace Grievance Dispute Resolution”
Latrobe University, Four day workshop, Melbourne, Australia, Sept 2008
“Workplace Conflict Management Systems Analysis and Design”
Queensland University, Four day workshop, Melbourne, Australia, Sept 2008
1. COURSE OUTLINE: WORKPLACE FAIRNESS ANALYST CERTIFICATION
This two-day course is directed at training practitioners how to proactively analyze workplaces for fairness and how to develop processes that will restore workplaces to a healthy state:
The focus on the first day is to learn the tools and checklists associated with analysing the workplace conflict management system for fairness. We cover the following topics:
- workplace culture identification
- sources of workplace conflict
- workplace Conflict Management Systems identification
- workplace Conflict Management System evaluation and diagnosis
- prescribing change to the Conflict Management System that will make it work better
- evaluating the prescribed change
Practitioners will be asked to select a workplace they are familiar with to act as their "subject workplace" for the exercise. They will analyze their workplace throughout the day and discuss their results with others. By sharing their analysis with others, practitioners will gain an appreciation for the exercise of analyzing conflict management systems. The process for the day has the following components:
1.Workplace Culture Analysis
We will talk about the fact that every workplace has a culture, including: language, fashion, conventions, rules, hierarchies etc. Practitioners will then fill out the Workplace Culture Checklist.
2. Introduction to Workplace Conflict Analysis
Practitioners will be given an exercise and will report in groups back to the main plenary about the results. We will explore:
- fundamental attribution errors
- group attribution errors
- actor-observer bias
- conflict transformations
- individual and group responses to conflict
- the difference between "dispute resolution" and "conflict management"
Then practitioners will fill out their "workplace conflict checklist". After this, we will discuss what they have done so far. There will be an open plenary discussion and people will share unique things about culture and conflict in their workplaces.
3. Conflict Management Systems Identification
Practitioners will be introduced to the various options in use for managing conflict in both union and non-union workplaces. Then they will fill out the Workplace Conflict Management (Fairness) System Checklist. We will discuss the differences between the systems they have identified.
4. Testing Instrument for Fairness Systems #1
After practitioners have identified and discussed their conflict management systems, we will invite them to evaluate the system using the tools and measures we have provided. They will look at their system from 21 different perspectives and rate each category for strength or weakness. Then we will discuss their results and why they graded the systems in the way they did.
5. Proposed Amendments
After rating their conflict management systems, practitioners will "prescribe" measures that might improve the scores on their TIFFS analysis.
When they complete their amendments, they will re-rate their systems to as a "prognosis" for improvement. When this is complete, practitioners will be asked to present their amendments and discuss how the amendments changed their scores.
The focus of Day Two will be to put our analysis into practice. In Day Two practitioners will learn:
- how build an internal client team in the subject workplace and how to gather data for the purposes of analysis
- how to implement change in conflict management systems to achieve success
- how to monitor change and maintain the client relationship
In addition practitioners will be introduced to our One Day Assessment 1DA program. The 1DA program comes with a complete client relationship binder full of forms and tools to carry out a short assessment. Practitioners will also explore marketing ideas for this service and also their relationship with the Workplace Fairness Insitute.
Finally the second day will focus on Organizational Restorations. This is a growing area in the field of workplace conflict management. Many organizational leaders are recognizing the need to cleanse and heal a workplace that has gone through some trauma. We will explore a unique approach to Organizational Restorations that maximizes the healing process. For this session we will centre our learning on the Assessment aspect of the process which is critical to diagnosis and treatment of unhealthy workplaces. Throughout the session we will explore the WFI Workplace Health Theory as an analytical aid in our restoration process. We will also consider the elements of culture that lead to healthy and unhealthy workplaces. Moreover we will explore the impact of unfairness upon conflict and employee engagement through our Head Down Theory.
4. COURSE OUTLINE: INTRO TO WORKPLACE CONFLICT MANAGEMENT
The Workplace Fairness Institute offers this two day professional development seminar to ADR professionals, Human Resources practitioners, ombuds, diversity leaders, managers and union representatives. This seminar will provide participants with tools to analyze organizational conflict management systems and begin the process of restoration for organizations that have experienced trauma.
If you are presently a full time employee, becoming certified will not only demonstrate your interest in professional development but will indicate your knowledge of cutting edge employee relations techniques.
If you are a private practitioner, you can add Workplace Fairness Consulting to your list of existing services. You can see the benefits that are offered by Workplace That Work and our other publications. Becoming certified will help you take these approaches off the page and into the workplace. Discover the competitive advantage found in certifying your knowledge. Certification with the Workplace Fairness Institute demarcates your professional development and quantifies your merit.
"Workplace Fairness Analyst (WFA)"
This designation demonstrates that a workplace practitioner is qualified in the use of the tools developed by the Workplace Fairness Institute to analyze workplace conflict management systems.
This designation can be achieved through the completion of the certification course. It trains practitioners to use various tools and checklists developed by WFI to enhance workplace fairness, healthy workplaces, and effective workplace conflict management.
This course is offered as a two-day public offering or an in-house course and costs
$600 + $128 + tax per person. The $128 covers the cost of the books Workplaces That Work and the WFI White Paper. Costs per person can be reduced for in-house sessions with 5 or more candidates.
Note: To become certified, there is an additional fee of $200 + tax.
Applicants for this certificate training must pre-qualify by demonstrating that they have sufficient knowledge and expertise in workplace conflict management. Applicants can demonstrate sufficient expertise by showing they have some training and/or experience in:
- Human resources
- Labour relations
- Workplace ombuds functions
- Organizational development or behaviour
- Acting in a managerial capacity
- Acting as a union representative
- Workplace mediation and/or arbitration
Applicants with training, education and/or experience in any of these areas will be pre-qualified to take the two-day certification course.
Applicants who do not qualify may meet the requirements by taking a course recommended by the WFI or by taking a specially designed three day training course offered by the WFI. This three day course will introduce practitioners to workplace law and the various forms of workplace mediation that are available. Practitioners will emerge from the course with a basic understanding of Interest Based Negotiations, mediations principles, investigation principles, and conflict coaching. Costs for the pre-qualification course are $900 +HST.
Successful applicants for the designation will receive the following:
- A certificate conferring the designation “Workplace Fairness Analyst (WFA)” from the Workplace Fairness Institute
- Listing on a roster of Workplace Fairness Analysts along with links to your website from the Workplace Fairness Institute site
- Priority consideration for Workplace Fairness Audits (1 Day Assessment - 1DA) that are requested by organizations through the Workplace Fairness Institute.
Please complete form below to register