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The Canadian International Institute of Applied Negotiation (CIIAN)
Dedicated to the prevention and resolution of destructive conflict and to building sustainable peace at local, national and international levels.

Pulse Institute
Pulse coaches individuals, facilitates conversations, creates meeting structure, develops leadership capacity and provides professional certification.

Mac Roberts and Associates
Helping leaders and organizations in both the public and private sector to achieve meaningful and lasting changes needed to thrive in their particular fields of endeavour.

A Place for Mediation
Established in 1982 in conjunction with Alternative Counselling Services, implements mediation with a culturally sensitive focus, including personal and family counselling.

Canadian Labour Congress
Canada's largest democratic and popular organization with over three million members bringing together Canada's national and international unions, the provincial and territorial federations of labour and 130 district labour councils.

A Member of the Alternative Dispute Resolution Web Ring


Employee Compliance Training Services



Publications:

  • Engaging Unionized Employees: Employee Morale and Productivity(Aurora: Canada Law Book, 2010)
  • Workplaces That Work: A Guide to Conflict Management Systems in Union and Non-Union Work Environments (Aurora: Canada Law Book, 2006)
  • Workplaces Workbook: Forms, Checklists, Templates and Instructions to Analyze Your Conflict Management System, published 2007
  • “Every Workplace Has a Culture,” 2006 - download article
  •  “Who are Your Workplace Actors?”  2006 -  download article
  •  “How fair is Your Conflict Management System?”, published 2007 by www.mediate.com
  • “The Difference Between Union and Non-Union Work Environments,” published 2007 by www.mediate.com
  • “Measuring the Cost of Unfairness in Workplace Conflict Management Systems” published 2007 by www.mediate.com
  • “Redefining Conflict Management System Options for Non-Union Workplaces,” published 2007 by www.mediate.com
  • “A Team Approach to Fairness in Conflict Management Systems Design”, published 2007 by www.mediate.com
  • “What are the sources of Workplace Conflict?,” - download article
  • “Conflict Management During a War for Talent: Making Workplaces Work” Insight Conference, Vancouver, November 2006
  • “Making Workplaces Work: Achieving Excellence in Conflict Management.” Insight Conference Seminar Presentation, Vancouver, November 2006
  • “Preparing For Bargaining,” Conference Panelist, Lancaster House, November 2006
  • “Mediation-Arbitration: Panacea or Placebo?” Conference seminar for the Canadian Council of Professionals, November 2006
  • “Presentation to the Standing Committee on Justice Policy on Bill 14, Access to Justice Act, 2006”, 2006
  • “Access to Justice Act - More Justice than One Union Can Handle?” 2006 Labour and Civil Section Meeting
  • “Measuring Workplace Fairness”,Conference Paper for the ACR International Conference, Philadelphia, 2006
  • “Mediation-Arbitration: Winning Through Reason” IFPTE Outlook, Summer 2006
  •  “Why Professionals Make Good Conflict Management Partners”,2006 - download article
  •  “The Duty to Accommodate: Balancing Individual and Collective Rights,” Conference Paper for Insight Conference, Halifax, 2006
  • “Why Professionals Make Good Conflict Management Partners”, IFPTE Outlook January-March, 2006,
  • “Negotiating in a Mediation-Arbitration Environment”, IFPTE Outlook, September-October 2006
  • “Why Professionals Make Good Conflict Management Partners”, IFPTE Outlook January-March, 2006
  • “The Duty of Fair Representation in a World of Increasing Arbitral Remedies”, OBA Labour Section Newsletter, 2006
  • “An Introduction to Workplace Law”, Atkinson College, 2005
  • Avoiding the High Cost of Litigation: Process Options for the Settlement of Legal Disputes”, Key Presentations, 2005
  • “Role of the Union in Workplace Conflict Management and Dispute Resolution”, YUSA, 2004
  • “Understanding the Workplace Theatre”, Atkinson College, 2004
  • “Statutory Minimum Rights”, Atkinson College, 2004
  • “Do probationary employees have a right to grieve termination of their employment?” Case Comment 2003
  • “Common Law vs. Collective Bargaining Regimes”, Atkinson College, 2003
  • “Workplace Culture”, Atkinson College, 2003
  • “Sources of Workplace Conflict: cost and value of conflict and process options for dealing with conflict”, Atkinson College, 2003
  • “Introduction to Workplace Legislation”, Atkinson College, 2004
  • “Collective Bargaining In A Mediation-Arbitration Environment”, Atkinson College, 2003
  • “Emerging Legal Trends For Professionals”, conference paper for the Professional Employees’ Network, 2003
  • “A Tale of Two Workplaces: Understanding the Importance of the Workplace Clients in ADR Processes,” conference paper for the Carleton Conference on ADR, 2003
  • “An Introduction to the History of Employment Law,” Georgian College 2003
  • “Introduction to the Collective Bargaining Process, Facilitated Collective Bargaining and Mediation-Arbitration”, CIIAN, 2002
  • “Common Law and Collective Bargaining Regimes”, George Brown College, 2002
  • “Negotiating Workplace Fairness,” conference paper for the Carleton Conference on ADR, 2002
  • “The Hierarchy of Workplace Fairness Rights”, Osgoode Hall Law School, 2001
  • “Building Consensus for a Sustainable Workplace Environment”, Osgoode Hall Law School, 2001
  • “Lawyer as Mediator: Understanding and Debating the Restrictions Placed On Lawyers when They Act as Mediators”, Osgoode Hall Law School, 2000
  • “The Social Right to Workplace Fairness,” conference paper for the Osgoode Hall Law School Conference on Human Rights, 2000
  • “Fair Treatment in the Workplace: Academic and Practical Inquiry into Alternate Modes of Conflict Maturation into Disputes, and Development of  “Fair”, Transformative Dispute Resolution Mechanisms”, 1999
  • “Planting the Seeds of Transformation in the Articling Student Recruitment Experience”, Osgoode Hall Law School, 1999
  • “Three Strikes and Human Rights is Out,” journal article for Saskatchewan Law Review, 1993
  • “Compelling State Action in External Disputes,” paper submitted to the Government of Canada Committee on External Relations, 1993
  • Redefining Marriage:  The Legal Position of Common Law Relationships in Light of Section 15 of the Canadian Charter of Rights and Freedoms,” Saskatchewan Law School, 1992
  • “State Immunity Doctrines in Charter Remedial Jurisprudence”, Saskatchewan Law School, 1993
  • “Worker as Citizen: The Rule of Law in the Workplace”, Saskatchewan Law School, 1992
  • “Due Process in the Workplace,” paper submitted to the Government of Saskatchewan Labour Relations Review Committee, 1992

Read Law Times Article “Managing Conflict Key to Retaining Staff”

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